Compliments
& Complaints
Compliments, Suggestions or Complaints
Caroline Springs Medical Facility
We are constantly striving to provide and improve the quality of health care deliverance for our patients. If you have any comments, suggestions or complaints, we would like to hear them. Please feel free to talk to the doctors or Practice Manager. There is a suggestion box for your feedback if you prefer to write to us. All concerns, suggestions and complaints are taken seriously and will be assessed/ addressed in a timely manner.
Complaints can also be directed to:
Health Complaints Commissioner
Ph 1300 582 113
http://www.hcc.vic.gov.au